According to the 2003 National Retail Security Survey, produced by Richard Hollinger at the University of Florida, retailers in the United States lost approximately $33.6 billion as a result of inventory shrinkage. Additionally, in the wake of recent government regulations, particularly the Sarbanes-Oxley Act, the emphasis on internal controls compliance and documentation is here to stay. This increased attention to governance, compliance and risk management has led many retailers to implement a store compliance process in order to properly monitor the identification of issues and resulting remediation.
A rigorous store-level compliance process plays a key role in protecting and substantiating company assets and reporting processes. This paper discusses how an effective store compliance process can be properly achieved through two methodologies: traditional store audits and store self-assessment.
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